Showing posts with label customer service. Lucky Gunner. Show all posts
Showing posts with label customer service. Lucky Gunner. Show all posts

Saturday, April 23, 2022

Great Customer Service From Lucky Gunner

I had ordered some 12 gauge ammunition from Lucky Gunner to get some practice in and for a class I'll be attending this summer.  I had ordered a pack of 250 rounds.  Lucky Gunner then very quickly shipped it and I figured I would get it soon.

Unfortunately, Fedex had other ideas. 

Got a message from Fedex the very next day that the shipment had a problem and had been damaged in transit. Not Good.  Apparently the damaged shipment was being sent back to Lucky Gunner by Fedex.

I contacted Lucky Gunner and they immediately sent a replacement shipment, no hesitation at all, and since they were out of the ammo I had bought, they sent the next higher quality ammo at no difference in cost.

Really excellent customer service on their part,  I definitely will order from them again.