My Holosun 509T developed a problem during the MDFI Low Light Handgun class.
I don't know precisely when or how, as, after all, it was pitch black at the time, but the rubber over the - button tore or ripped away, leaving the circuitry open to the elements.
I didn't notice when it happened, as the sight kept right on chugging along, but noticed it when we had finished and were putting everything away and reloading our carry ammo for the trip back. Even with that open it did not have any issues.
So I contacted Holosun and they immediately sent me an RMA and a priority mail label to return it. They received it and immediately sent a replacement priority mail, and I got it back fast and it is now installed back on the firearm.
That's a very quick turnaround, and some great customer service.
No comments:
Post a Comment