Friday, June 21, 2019

Ah, Michigan Government Bureaucracy Liquor Licensing Division

So I'm doing some work for a client that involves a liquor license.

Here's the instructions on the form itself, with the form very recently updated in June 2019, this very present month, so it's rather recent indeed:

Please return this completed form along with corresponding documents and fees to:
Michigan Liquor Control Commission
Mailing address: P.O. Box 30005, Lansing, MI 48909
Hand deliveries or overnight packages: Constitution Hall - 525 W. Allegan, Lansing, MI 48933

So I send it Fedex to Constitution Hall - 525 W. Allegan, Lansing, MI 48933. Simple right, I can follow instructions, easy to get this done, right?

Not so much.

Turns out Fedex contacts me with a delivery exception that MLCC will not accept it there and it has to be sent to another address (not on the form) because they do not accept the deliveries there even though their form says to send it there.

So I call MLCC directly and after being on hold for awhile, find out that yes, in fact they will not accept it on the address listed on their own forms but will only receive it at the other address (not on the form) and then they will transport it themselves to the 525 W. Allegan.

I asked then why they don't specify sending it to the other address on their forms considering they just updated them and they really didn't have an answer for that and their final answer was a brusque "Just send it to this other address (not on the form), not the one the form".

Ok, then.


MrGarabaldi said...

Hey Aaron;

Well it is Michigan government.....kinda like Illinois, lol

Old NFO said...

Wow... that... Makes absolutely NO sense!